Oreham Partners, Talent Acquisition - Case Study: Outsourcing 1

Our Client

Our client is the leader in technology and document management solutions. A household name renowned for delivering innovation and quality.

The Situation

Our client stated to the market that one of the central drivers of future growth for the company would be providing full outsourcing services to its customer base. To propel future revenue and profits, they have continually evolved their services strategy over the past few years and have had to hire externally to bring in specific skills and experience in both winning and delivering large outsourcing contracts. Although they are a household name they weren’t associated with winning and delivering major outsourcing contracts so educating a passive candidate base was a core requirement of any search activity to attract the best people.

What we did

Having a detailed knowledge of the ITO and BPO sector has been key to identifying and attracting people with the right experience. We worked with our client to develop a strong recruitment proposition that would resonate with potential candidates coming from the large established outsourcing firms. Working for our client would enable them to have real impact in creating a world-class services offering.

The Results

Over the last 3 years we have been working proactively to identify people with exceptional experience and leadership capability who want to innovate and make a difference rather than work from the Standard Operating Model adopted by so many larger, more established organizations. We have searched against specific mandates and have also been proactive in spotting talented people, both in the UK and in Europe, that we think would make a difference to the business and have introduced them to our client where they have been hired into key positions, both in the UK and specific European countries.

What our client said

I've worked with Oreham Partners for over three years and they have recruited a number of strategic hires, at a variety of levels, for the European business. They understand what we're looking for and match clients well to our culture and the specific business requirements of the roles. They have been successful in finding good people that will make a difference to my Business. They are good communicators and able to sell the benefits of the 'move' to the clients as we go through the selection process.

Director and General Manager, Service Delivery, EMEA.